Natalia was enthusiastic about my business and showed a good understanding of my client base, and what she didn't know she asked about which is a great quality! She never seemed rushed but she got lots done between our conversations, was great at suggesting changes based on her knowledge of SEO or customer experience, and gave me clear instructions for the bits that I needed to do. It really felt like teamwork. I will definitely be using ID&EA again and will very happily recommend her to others. Thanks Natalia!